Help and common questions

No. We compare providers and link you to them. You always send with the provider itself. The Send tab is practice only.

By what your family actually receives after fees and exchange-rate markup. No provider can pay to rank higher.

From providers who share their rates with us, public comparison data, and reports from at least two real senders. We never guess a price — apps without data show 'No price today'.

Mobile money and cash pickup often arrive within minutes; bank deposits can take up to a few business days. Each provider card shows its delivery time when known.

The gap between the market rate and the rate a provider gives you. It is a cost even when the fee says 'free'.

Stop — that is a scam. Don't send, talk to someone you trust, and in Canada call the Canadian Anti-Fraud Centre at 1-888-495-8501.